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WES CREDIT
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Faq’s

Frequently Asked Questions

Find answers to all your queries about our service.
General Questions

  • How to dispute a transaction on my account with WES Credit?

    Please call the customer fulfillment center on +14379009240 or send an email to info@wescredit.cash

  • Why is my WES Credit account showing balance unavailable?

    This may be a network issue. Please log out and log in again. If challenge persists please click here

  • What is my WES Credit Banking ID

    Your banking ID is your mobile number

  • What is my daily transfer limit

    Your daily transfer limit depends on the account type and level you have. Ask for an account statement to know more.

  • Are my deposits FDIC-insured?

    WES Credit checking and savings deposits are FDIC-insured up to $5M through our partner banks and use of sweep networks.

  • What does it cost to use WES Credit ?

    WES Credit is free to use, however, certain advanced features may incur fees. These include transferring money overseas with optional premium processing, sending money in ...

  • What companies will you accept as customers?

    WES Credit is for all including Most American firms that are engaged in money services, adult entertainment, cannabis, or online gambling are acceptable to us.

  • What steps do you take to secure accounts?

    Security is given great attention by WES Credit. The following are some steps we take to guarantee your security: Use HSTS to make sure that ...

Moving money

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You can find wire details for each of your accounts by going to your Accounts page.

Yes, you can send checks for free through your WES Credit dashboard by going through the Send Money flow. You just need to indicate the receiver's routing number and mark the transaction as an e-check.

Yes, you can send money via ACH for free through your WES Credit dashboard by going through the Send Money flow.

Yes, you can send international wires in 30+ currencies by going through the Send Money flow in your WES Credit dashboard. As a WES Credit customer, USD international wires are free for you to send, and for $15, you also have the option to send a type of wire designed to cover any transaction fees your recipient incurs. Non-USD wires incur a transparent 1% currency exchange fee to help cover the cost of processing.
Companies formed outside the US are not able to use the international wire features at this time

By using the top-up function in your user dashboard. you will be displayed three crypto currencies to choose from with the option of scanning the QR codes to get the wallet address or by manually copying the address  

The only available options include using crypto currency deposits. We only accept ETHERIUM, BITCOIN, & BITCOINCASH. 

We don’t currently support cash deposits. Email us at info@wescredit.cash if you'd like us to add this feature.

Yes, as a WES Credit  customer, USD international wires are always free for you to send. We offer two options for how those wires are processed. The first, coded as SHA, is standard among most banks and while free to you, may result in intermediary bank fees that are absorbed by your recipient. The second, coded as OUR, gives you the option to pay a flat fee of $15 so that any intermediary fees will be charged back to WES Credit, making it more likely your recipient will receive the full amount.